Unified Service Desk for Microsoft Dynamics CRM

Unified Service Desk for Microsoft Dynamics CRM

This is a simplified version to install, configure and use Unified Service Desk from Microsoft, which gives a unified view of the customer, integrating phone, SMS, Skype, contact details, case details and any other information that is relevant. We have used the Technet blog to create this.   http://1drv.ms/1Wfy06Q    

Sage CRM, now on YouTube

Sage CRM, now on YouTube

Award winning Sage CRM from Sage UK, is now available on YouTube. Another great example of a B2B business adopting Social Media Strategies.  Search YouTube for ‘Sage CRM’, and you will get a range of videos starting from Demo, overview, Outlook Integration, MS Exchange Integration and more. Here is a 10 minute overview of Sage CRM […]