This is a simplified version to install, configure and use Unified Service Desk from Microsoft, which gives a unified view of the customer, integrating phone, SMS, Skype, contact details, case details and any other information that is relevant. We have used the Technet blog to create this. http://1drv.ms/1Wfy06Q
10 Ways Mobility Is Revolutionizing Manufacturing.
How Android has translated its massive audience – an estimated 1.2 billion active users globally by the end of this year – into a solid platform for mobile-based businesses. Android Is Suddenly Growing Massively As An E-Commerce, Advertising, And App Platform | Business Insider India.
Staggering statistics about how retail is going online and mobile. In the midst of all this, Walmart stands out. Well researched. THE FUTURE OF RETAIL: 2014 [SLIDE DECK] | Business Insider India.
Internet Guru Mary Meeker Sees No Tech Bubble as World Goes Mobile | Business | WIRED.
India’s Godrej & Boyce adopts Microsoft Dynamics CRM
Gartner Mobile App Dev Platform Report | Mobile Solutions | SAP.
Read full report here: AdDuplex Blog: Windows Phone Device Stats for February 2013.
When our client, who is a provider of mass housing projects, i.e. 3000 to 6000 apartments per site called us to put together a process for a massive launch, we were a bit anxious. This was the biggest launch in the history of the company. We were not sure how good the bandwidth is at […]
The following post was written by William Band, a vice president and principal analyst at Forrester Research, where he contributes to its CRM Playbook, a programmatic framework for leading application development and delivery professionals through the life cycle of their CRM initiatives. Navigating the Mobile CRM Landscape.